Payment/Shipping Information


We accept payment online by Visa, MasterCard, Discover and Amex, in addition to payment offers listed on our website. Payment is processed at the time your order is placed, regardless of the lead time on your piece.

Please note we can only accept one form of payment per order through our website. Payments cannot be split across multiple credit cards.

Sorry, we cannot accept physical Susan Bella Gift Cards issued before 10/2022 online at this time, but they can be redeemed with a phone or in-store order. 



Susan Bella Jewelry is happy to offer FREE shipping nationwide, for full-priced jewelry over $75. Clearance Silver jewelry and orders under $75 has a flat rate of $5 shipping. To protect your jewelry package, all orders are insured.

Please allow 2-3 business days lead time to prepare your order. Once an item ships, it should arrive in 2-3 business days within the United States


Sales Tax

Sales tax is collected on orders shipped to addresses in states which require our business to collect and remit. Requirements and thresholds may change due to factors outside of our control.



  • Discounts can be applied to your order during checkout using any Discount Code that was given to you. Discounts are only valid on specific items and for set periods of time.
  • We cannot retroactively apply a discount code to an order placed before the Discount Code became valid. We can add a Discount Code to an order where you forgot to enter the code if it is on the same day of purchase. Discount Codes cannot be combined, and they do not apply to Gift Cards.